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cu stom-bui lt V-PASSIVE If something is custom-built , it is built according to someone's special requirements. □ [be V -ed] The machine was custom-built by Steve Roberts. □ [V -ed] …a custom-built kitchen.

cus|tom|er ◆◆◇ /kʌ stəmə ^r / (customers )

1 N‑COUNT A customer is someone who buys goods or services, especially from a shop. □  Our customers have very tight budgets. □  …the quality of customer service.

2 N‑COUNT [adj N ] You can use customer in expressions such as a cool customer or a tough customer to indicate what someone's behaviour or character is like. [INFORMAL ] □  …two pretty awkward customers. COLLOCATIONS customer NOUN

1

adjective + customer : happy, loyal, regular, satisfied; potential, valued

verb + customer : attract, help, offer, serve; charge; lose

2

adjective + customer : cool, slippery, tough

cu s|tom|er base (customer bases ) N‑COUNT A business's customer base is all its regular customers, considered as a group. [BUSINESS ] □ [+ of ] …Halifax's customer base of 21 million people.

cu s|tom|er re|la |tions

1 N‑PLURAL Customer relations are the relationships that a business has with its customers and the way in which it treats them. [BUSINESS ] □  Good customer relations require courtesy, professionalism and effective response.

2 N‑UNCOUNT Customer relations is the department within a company that deals with complaints from customers. [BUSINESS ] □  …Tucson Electric's customer-relations department.

cu s|tom|er sa t|is|fa c|tion N‑UNCOUNT When customers are pleased with the goods or services they have bought, you can refer to customer satisfaction . □  I really believe that it is possible to both improve customer satisfaction and reduce costs. □ [+ with ] Customer satisfaction with their mobile service runs at more than 90 per cent.

cu s|tom|er se r|vice N‑UNCOUNT Customer service refers to the way that companies behave towards their customers, for example how well they treat them. [BUSINESS ] □  …a mail-order business with a strong reputation for customer service. □  The firm has an excellent customer service department.

cus|tom|ize /kʌ stəma I z/ (customizes , customizing , customized ) in BRIT, also use customise VERB If you customize something, you change its appearance or features to suit your tastes or needs. □ [V n] …a control that allows photographers to customise the camera's basic settings. □ [V -ed] …customized software.

cu stom-ma de V-PASSIVE If something is custom-made , it is made according to someone's special requirements. □ [be V -ed] Furniture can also be custom-made to suit your own requirements. □ [V -ed] …a custom-made suit.

cus|toms /kʌ stəmz/

1 N‑PROPER [oft N n] Customs is the official organization responsible for collecting taxes on goods coming into a country and preventing illegal goods from being brought in. □  …components similar to those seized by British customs. □  …customs officers.

2 N‑UNCOUNT Customs is the place where people arriving from a foreign country have to declare goods that they bring with them. □  He walked through customs.

3 ADJ [ADJ n] Customs duties are taxes that people pay for importing and exporting goods.

4 → see also custom

Cu s|toms and E x|cise N‑PROPER Customs and Excise is a British government department which is responsible for collecting taxes on imported and exported goods. Compare Customs Service .

Cu s|toms Ser|vice N‑PROPER The Customs Service is a United States federal organization which is responsible for collecting taxes on imported and exported goods. Compare Customs and Excise .